Create Solutions Limited provide compliance support and training services to the general insurance industry and to Claims Management Companies. Our clients include sole traders, personal lines and commercial brokers, call centres, MGAs, underwriting agencies, insurance companies (UK and off-shore), claims management companies, loss assessors, price comparison websites and appointed representative networks.,
We offer a full compliance service, including authorisations, on-going compliance support, health checks, risk assessments (including Covid 19 and Home Working), trouble-shooting, technical help, documentation, sales and complaints reviews, help with FCA visits or investigations and regulatory reporting requirements.
We also design and deliver training in all aspects of the FCA handbook, as it applies to general insurance. Training is provided in various ways including face to face (via open courses or on-site) and online, including via Webinar. Topics range from Compliance and Regulatory to Technical Insurance subjects, Personal and Leadership Skills, Supervisory Training, Mental Health and Exam revision sessions.
The directors have spent their entire working lives in General Insurance and are still heavily involved with CII & trade body work. This means our knowledge underpins what we do. Our clients have access to an online Compliance Library which is full of guidance documents, templates, newsletters and regulatory bulletins & updates (including our Covid 19 Hub).
Whether you need help with the Senior Managers and Certification Regime, the Code of Conduct, an FCA investigation, submitting your Gabriel return, applying for authorisation, a change in control, variation of permission, consumer credit, claims management regulation and/or authorisation, managing your appointed reps, adding or removing Senior Managers or Approved Persons, general FCA notifications or anything else, we can help.
We have expert knowledge of the market, the regulatory requirements and how they apply and we also have a strong background in training.
In addition we can provide GDPR consultancy specific help for claims management authorisation.